Terms of service

Last Updated: July 2026

Welcome to Bandel. These Terms of Service ("Terms") govern your access to and use of Bandel.store, including all products, services, features, and content available through our website.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue the use of our website.

1. Acceptance of Terms

By visiting our website, browsing our collections, placing an order, or using any of our services, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

These Terms apply to all visitors, customers, users, vendors, and anyone accessing Bandel.store.

2. About Bandel

Bandel specializes in elegant, minimalist jewelry inspired by Scandinavian luxury and timeless design.

Our contact information is:

Bandel

4625 Rue Saint-Félix

Québec, QC G1Y 3B5

Canada

Email: support@Bandel.store

Phone: (647) 502-0648

3. Online Store Terms

You agree not to use our products or website for any unlawful purpose or in violation of applicable laws.

You may not:

Use the website to distribute harmful software.

Attempt unauthorized access to our systems.

Copy or reproduce our content without permission.

Use automated tools to scrape product information.

Interfere with the security or operation of the website.

Violation of these Terms may result in suspension or termination of access.

4. Product Information

We strive to present accurate descriptions, specifications, pricing, and photographs.

However, we cannot guarantee that every description, image, color, or specification will always be completely accurate.

Due to differences in monitor settings and lighting conditions, actual product colors may vary slightly from what appears on your screen.

Minor variations in finish, texture, or dimensions are considered normal and do not constitute defects.

5. Pricing

All prices displayed on Bandel.store are subject to change without prior notice.

We reserve the right to:

Correct pricing errors

Modify promotions

Update discounts

Cancel incorrectly priced orders

If a pricing error occurs after an order is placed, we will contact you before processing your purchase whenever possible.

6. Orders

After placing an order, you will receive an order confirmation email.

Receipt of this confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, limit, or cancel orders for reasons including:

Suspected fraud

Pricing errors

Inventory shortages

Payment verification issues

Violation of these Terms

If your order is canceled after payment, a full refund will be issued.

7. Payment

We accept secure payment methods supported by Shopify.

By submitting payment information, you represent that:

You are authorized to use the payment method.

The billing information provided is accurate.

Funds are available for the purchase.

All payments are processed through secure third-party payment providers.

Bandel does not store complete payment card information.

8. Shipping

We proudly offer worldwide shipping.

Estimated delivery times are generally 7–10 business days, although delays may occasionally occur due to customs inspections, weather conditions, holidays, or carrier operations.

Delivery estimates are not guaranteed.

Complete shipping details can be found in our Shipping Policy.

9. Returns and Refunds

Customer satisfaction is important to us.

Eligible products may be returned within 30 days of delivery according to our Return & Refund Policy.

Returned products must meet the eligibility requirements described in that policy.

10. Intellectual Property

All content available on Bandel.store, including but not limited to:

Product photographs

Website design

Graphics

Logos

Icons

Text

Videos

Brand identity

Page layouts

is the property of Bandel or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit any content without prior written permission.

11. User Content

If you submit reviews, comments, photographs, or other content to Bandel, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and publish that content for marketing and business purposes.

You confirm that your submissions do not violate the rights of any third party.

We reserve the right to remove inappropriate or offensive content.

12. Limitation of Liability

To the maximum extent permitted by law, Bandel shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of our website

Purchase of products

Delivery delays

Technical interruptions

Third-party services

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Privacy

Your privacy is important to us.

Personal information collected through Bandel.store is handled in accordance with our Privacy Policy and applicable privacy legislation.

We implement reasonable administrative, technical, and organizational measures to protect your information.

14. Third-Party Services

Our website may include services provided by third parties, including payment processors, shipping companies, analytics providers, and Shopify applications.

These services operate under their own terms and privacy policies.

Bandel is not responsible for the practices or policies of third-party providers.

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions become effective immediately upon publication on Bandel.store.

Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the Province of Québec and the laws of Canada, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate courts having jurisdiction in Québec, Canada.